Mathilde Fouquet

Principal Client Success Manager at Bazaarvoice

Mathilde Fouquet has a diverse work experience spanning multiple companies and roles. Starting in 2010, they worked as an Agent de comptoir at CEDEO during the summers of 2010 and 2011, where they provided customer service and assistance with orders and merchandising. In 2012, they had a 4-month internship at BBC 35 as an Assistante commerciale, where they managed sales, appointment scheduling, and financial documents, and helped develop management tools. From 2013 to 2017, Mathilde worked at Grohe, first as a Digital Marketing Junior, responsible for website management and online campaigns, and later as a Commerciale GSB Junior Grand Ouest, managing relationships with retail outlets and driving sales. Since 2017, they have been with Bazaarvoice, starting as a Business Strategy Consultant and progressing to become a Client Success Manager, with roles as Lead Client Success Manager and currently as Principal Client Success Manager. The work experience highlights their skills in customer service, sales, project management, and digital marketing. Mathilde has demonstrated autonomy, organization, and a passion for challenges throughout their career.

From 2009 to 2011, Mathilde Fouquet studied at the Institut Universitaire de Technologies de Tours, where they pursued a DUT degree in Techniques de commercialisation. In 2011, they enrolled at the Rennes School of Business and completed their Master of Science (M.Sc.) degree in Digital marketing and communication in 2014. Additionally, in 2013, Mathilde attended the Technological University Dublin for a brief period, focusing on retail sales management and international marketing to obtain a degree in Sales and marketing.

Links

Timeline

  • Principal Client Success Manager

    June, 2022 - present

  • Lead Client Success Manager

    June, 2021

  • Client Success Manager

    May, 2019

  • Business Strategy Consultant

    July, 2017