Maud Billet

Maud Billet has a diverse work experience spanning various roles and industries. Maud is currently working at Bazaarvoice as a Client Success Team Lead for UK Strategic Retail, a position they have held since May 2023. Prior to this, they served as a Lead Client Success Manager - Retail from June 2021 to May 2023 and as a Senior Client Success Manager - Enterprise from July 2019 to May 2021.

In 2020, Maud joined Customer Success Network as a Mentorship Program co-lead, where they worked until October 2021.

From 2017 to 2019, Maud worked at Zappi as a Customer Success Manager - Strategic Accounts. During this role, they managed the end-to-end customer experience, built and nurtured relationships with key stakeholders, and collaborated with VPs on developing account strategies. Maud also worked as a Client Excellence Executive at Zappi from June 2017 to May 2018.

Other positions Maud has held include Bilingual Customer Service Advisor at Boden from December 2016 to May 2017, Head Waitress at Romeo from May 2014 to September 2016, and Executive Personal Assistant at Maximis from October 2014 to February 2015.

In 2013, Maud gained experience as a Trainee Real Estate Developer at TD COM Private Asset Management for a period of three months.

Maud Billet began their formal education at Lycée Notre Dame de Boulogne from 2008 to 2010, where they obtained their A-Level degree in Accounting and Business/Management. Maud then attended EMLV - École de Management Léonard de Vinci from 2012 to 2014, earning their Licence degree in Business, Management, Marketing, and Related Support Services. Lastly, from 2014 to 2015, Maud attended IDRAC Business school, where they completed their Bachelor's degree. The field of study for their Bachelor's degree is not specified.