Tim Wood

Tim Wood is an experienced professional with a strong background in technical support, customer success, and alternative energy consulting. Currently serving as Manager of Strategic Technical Success at Bazaarvoice since March 2014, Tim achieved a 4.5 out of 5 client satisfaction rating and managed the highest case volume in the Client Care Organization. Previous roles include Director positions at Luminex Corporation, where Tim led compliance with ISO and FDA regulations, developed support systems, and deployed a 24/7 call center. Tim has also held managerial positions at Newisys, 724 Solutions, and HP Enterprise Services, focusing on improving customer satisfaction, technical training, and operational efficiency across various industries.