Luis Fernando is an experienced IT professional with a strong background in technical operations and support, currently serving as a Técnico de operações at BB Tecnologia e Serviços since June 2016. Prior roles include Analista de Suporte e Help Desk at CCI Tecnologia and various support analyst positions at Stefanini, where responsibilities encompassed level 2 and 3 support for Microsoft Windows Server environments, troubleshooting hardware and software issues, and managing infrastructure solutions. Educational qualifications include a Superior de Tecnologia in Redes de Computadores from Anhanguera Educacional and a Técnico em Redes de Computadores from Escola SENAI Prof. Vicente Amato. Luis Fernando possesses extensive skills in server management, virtualization, cloud services, and backup solutions.
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