Melanie McGovern

Melanie McGovern is an accomplished communications professional currently serving as the Director of Public Relations and Social Media for both the International Association of Better Business Bureaus and the Better Business Bureau since October 2022. In this dual role, McGovern acts as the national spokesperson and manages media interactions for 90 BBB offices, while also overseeing social media strategy and content development. Prior experience includes serving as Communications Director for the Better Business Bureau of Upstate New York, where McGovern focused on digital content and membership retention efforts. Additional roles encompass news production at Time Warner Cable News and public relations positions with Independent Health, the Buffalo Employment and Training Center, and various governmental bodies, showcasing a diverse background in media, public relations, and community engagement. McGovern holds a Bachelor of Science in Communication from the State University of New York at Fredonia.