Lori McCloud

Lori McCloud has extensive work experience in various roles and industries. Lori is currently the Director of Operations at BBC International LLC since December 2021. Prior to that, they worked at BBC International as an International Customer Service Manager from October 2015 to December 2021. Lori'sprevious roles include Director of Call Center Operations at Great HealthWorks, where they managed a team of 16 Managers and Supervisors and achieved significant revenue growth. Lori also worked as a Business Management Consultant, providing management and business consulting services to clients. Additionally, they have held positions such as Senior Account Director & Sales at ACS, Inc and Sr. Director, Call Center & Customer Support Operations at Costa. Lori has a proven track record of achieving sales targets, implementing new divisions, and restructuring operations.

Lori McCloud holds a Bachelor of Business Administration (BBA) degree in Business Administration from Florida Atlantic University. Lori also has an Associates Degree in Hospitality Administration/Management from Indiana University of Pennsylvania. Lori completed their high school education at Lower Burrell High School.