Manali Milka

Manali Milka is a seasoned IT professional currently serving as the Senior Manager of Information Technology Operations at the National Bank Of Kenya since December 2022. With extensive experience in technology operations, Manali's role involves managing incident management, stakeholder engagement, and budgetary control while ensuring service delivery aligns with strategic goals. Previously, Manali worked as an Information Technology Application Specialist at Absa Bank Kenya, focusing on core banking applications, and held the position of IT Service Analyst Team Lead at Barclays, where responsibilities included incident management and customer service. Manali holds an MBA in Strategic Management from the University of Nairobi and a Bachelor of Science in Computer Science from Egerton University.