Rafael Montenegro

Rafael Montenegro is a seasoned professional in design research and user experience, currently serving as a Design Research Manager at BBVA. Previously, Rafael held roles such as User Experience Researcher & Service Designer at Santander España, User Experience Lead at Avanade, and User Experience Lead at Secuoyas, showcasing a robust background in usability and service design. Rafael's educational credentials include a Professional Education in User Experience and Interaction Design from The Interaction Design Foundation and additional training at h2i institute in 2018.