Jonathan Jayatilaka

Jonathan Jayatilaka is an experienced IT Analyst currently working at BC Energy Regulator since September 2021, where responsibilities include configuring and maintaining system hardware and software, as well as providing technical support for end-user issues. Previously, Jonathan held the position of Intermediate Information Technologist at Northern Lights College, focusing on hardware and software installation, troubleshooting various systems, and providing help desk support. Jonathan also has extensive experience in customer service roles, including positions at Walmart Canada and Nortech Data Services Ltd, where skills in problem-solving and customer relationship management were emphasized. Educational background includes an Associate's degree in Business Administration and Management from Northern Lights College, along with prior studies in Marketing and Hospitality Management.