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Michael Mallory

IT Support Specialist at BCB Community Bank

Michael Mallory has a diverse work experience spanning several industries. Michael started their career as a Computer Technician, providing technical support and advising customers on equipment operation and maintenance. Michael then transitioned to roles such as Assistant Store Manager and Packer before becoming a Receiving Clerk at Memorial Sloan Kettering Cancer Center. In this role, they handled logistics and inventory management. Michael also worked as an Order Specialist at The Home Depot and an Associate Engineer at USIS, Inc. Most recently, they are employed as an IT Support Specialist at BCB Bank. Throughout their career, Michael has demonstrated problem-solving skills, customer service expertise, and proficiency in handling various office equipment.

Michael Mallory began their education journey at Bayonne High School, where they obtained their High School Diploma from 2005 to 2009. Michael then pursued further education at the New Jersey Institute of Technology from 2009 to 2015, although it is not specified whether they obtained a degree in the field of Computer and Information Sciences and Support Services.

In recent years, Michael has been actively pursuing certifications to enhance their expertise. Michael obtained the CompTIA A+ certification from CompTIA in June 2020, followed by the CompTIA Network+ certification in October 2020. In June 2021, they earned the CCNA certification from Cisco, and in October 2021, they obtained the ITIL Foundation Level certification from AXELOS Global Best Practice.

Currently, Michael is enrolled at Western Governors University, where they are expected to complete their Bachelor's degree in Network Operations and Security between 2021 and 2023.

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Timeline

  • IT Support Specialist

    June, 2022 - present

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