Michelle Goodwin

Customer Care Champion at BCD Travel

Michelle Goodwin has over two decades of experience in the travel industry, beginning with a role as a Customer Service Agent at British Airways and progressing to various positions including Travel Consultant at American Express Business Travel and Nortel Networks. Goodwin served as Supervisor/Lead Agent and later as Trainer/Manager during tenures at BCD Travel and Travizon. Currently, Goodwin is a Customer Care Champion and VIP/Senior Travel Consultant at BCD Travel, having been with the company since 2000. Goodwin holds a degree from Salem State University, obtained between 1988 and 1992.

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