Betty Chan

Betty Chan is an accomplished professional with extensive experience in operations management, technical support, and systems administration. Currently serving as Capability Manager of Systems Administration at BCLC, Betty manages server infrastructure and oversees systems administrators in an Agile, cloud-first environment. Previous roles include Business Operations Consultant at Northern Bars Canada, where Betty established frameworks for goal setting and redesigned payroll processes, and Vice President of Capacity Planning and Analysis at Prometric, leading global teams in optimizing test center networks. Notable earlier positions include Vice President of Operations at Paragon Testing Enterprises, where Betty oversaw multiple functions and supported significant organizational growth, and Systems Analyst at Simon Fraser University, where Betty contributed to various administrative systems and developed critical software. Educational credentials include an MBA in Management of Technology and a Bachelor of Science in Management & Systems Science, both from Simon Fraser University.