Jessica Leberre

Jessica LeBerre is an experienced professional at BCLC, where contributions span over a decade starting from January 2011. Current roles include Product Owner of Player Loyalty and Product Manager focusing on Rewards & Incentives, with a strong background in customer experience and service. Previous positions at BCLC include Loyalty Product Implementation Specialist, Customer Experience Specialist, Quality Evaluator, and Customer Service Trainer. Responsibilities have emphasized excellent customer service, issue reconciliation, and maintaining corporate integrity in communications. Jessica LeBerre holds a Bachelor's degree in Criminology from Vancouver Island University, obtained from 2003 to 2007.