Amanda Jerik

Amanda Jerik has over 20 years of experience in the financial services sector, specializing in call center operations and service delivery. Amanda has held managerial roles at BCU since October 2018, previously serving as Supervisor in the same department. Prior to BCU, Amanda worked for Great Lakes Credit Union for a decade, where responsibilities included hiring and training staff as Call Center Supervisor, as well as monitoring call quality. Earlier experience includes roles at Navy Federal Credit Union, Consumers Credit Union, and Anchor Bank, where Amanda developed skills in member services, loan processing, and training operations across various positions.