Alejandro Vargas Madrid

Customer Support Lead at Bdeo

Alejandro Vargas Madrid has a wide range of work experience, beginning in 2011. Alejandro worked as a Customer Relationship Management for EF International Language Centers from 2011 to 2019. During this time, they developed communication and persuasion skills, contacted potential customers from the company's database, reported services and price quotations, and answered customer queries and doubts. From 2019 to 2021, they worked as a Foreign Exchange Advisor for Best and Fast Change, providing foreign exchange services and customer service to domestic and foreign customers. Alejandro also clarified doubts and suggestions for currency exchange, organized currency stock and daily reports, and handled cash and bank terminal. Additionally, they worked as an Insurance Agent for El Corte Inglés Seguros from 2019 to 2021, where they proposed underwriting and/or bonding services and provided advice to offer tailor-made solutions. Lastly, they worked as a Logistics and Sales Manager for Industrias Shimetal from 2011 to 2019, responsible for commercial and logistics operations, preparation of estimates and technical reports, and performing various tests for the inclusion of equipment and materials.

Alejandro Vargas Madrid completed a Full Stack Web Developer program at Le Wagon in 2020. Prior to that, they obtained an Ingeniería de Producción degree from Universidad Metropolitana (VE) between 2004 and 2010, with a focus on Engineering.

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Timeline

  • Customer Support Lead

    May 1, 2024 - present

  • Customer Support Representative

    May, 2021