Kathleen Tung

Kathleen Tung is an accomplished professional with extensive experience in customer success, restaurant management, and food and beverage operations. Currently serving as the Customer Success/Support Lead at Beacons since June 2022, Kathleen focuses on providing exceptional user support and fostering cross-functional collaboration. Previously, as a Managing Partner at Tacolicious from June 2018 to November 2021, Kathleen successfully launched a new restaurant during the pandemic, exceeded profit expectations, and implemented effective management training that ensured ongoing success. Additionally, in roles at JW Marriott from August 2014 to July 2019, Kathleen reorganized food and beverage operations, significantly enhancing guest satisfaction and operational efficiency. Kathleen holds a Bachelor's degree in Hospitality Administration/Management from California State Polytechnic University-Pomona.