Beaulieu International Group
Stefan Duwijn is an experienced professional in customer service management and operational excellence, currently serving as Manager of Customer Services at Beaulieu International Group since July 2014. With a focus on order management, sales operations, and customer experience enhancement, Stefan has significantly contributed to the Needle Felt division and led system migration initiatives. Prior roles include Customer Services Director at goudengids.be, where notable achievements included transforming customer service operations and improving satisfaction metrics, and Director of Book Production at VNU World Directories, overseeing multiple countries. Stefan holds a master's degree in Economics and continues professional development at Hult Ashridge.