Jen Burk

Jen Burk, MA, is an accomplished Senior Project Manager at Genesys since September 2019, specializing in customer success and the delivery of omnichannel customer experience solutions. With experience leading cross-functional teams and managing large projects within budget, Jen has previously held significant roles at Clear Software as Sales Development Director, PolicyStat Software as Customer Engagement Manager, and DeveloperTown as Customer Success Manager. Jen is noted for launching departments, managing extensive client relations, and exceeding revenue targets in various technology and software environments. Educational credentials include a Master of Arts in Journalism/English and a Bachelor of Science in Public Relations from Ball State University.