Chandni B.

Chandni B. is an experienced leader in customer experience (CX) and member happiness, currently serving as the Global Head of Member Happiness at Beauty Pie since March 2022. With a strong background in automation, digital transformation, and customer insights, Chandni has successfully led projects to enhance CX, utilizing data and SaaS solutions to drive continuous improvement and scalability. Previous roles include Head of Digital Customer Delight at Paperchase Products Ltd and Service Operations Outsourcing Manager at Canon EMEA, showcasing a versatile skill set across various sectors. With extensive experience in brand management and team leadership at organizations such as TechStyle Fashion Group and Fabletics, Chandni is adept at optimizing operations and fostering development within management teams. Chandni holds a Bachelor's Degree in Business, Management, Marketing, and Related Support Services from Queen Mary University of London.