Jacob Copeland

Jacob Copeland is a seasoned professional with extensive experience in customer service and management across various industries. Currently serving as Regional Manager at CNC Logistics, Inc. since October 2018, Jacob has previously held roles such as Customer Service Representative at Becker Professional Education, where responsibilities included managing ecommerce and CRM systems. Jacob's background includes positions as Dispatcher at CNC Logistics, Student Services Representative at DeVry University, and Senior Sales Consultant at Razor Wireless, emphasizing customer service excellence, employee training, and operational efficiency. Jacob holds a Bachelor of Arts in English and Music Business from Western Illinois University and a CPC in Medical Billing and Coding from Kishwaukee College.