Joan Geraghty

Joan Geraghty currently serves as the Director of Retail Operations and Implementation and the Director of Program Management for Commercial and Business Services at BECU, where responsibilities include leading change management, communication strategies, and growth initiatives. Additionally, Joan is a small business owner and artist at Shell House Greetings, focusing on creating high-quality cards inspired by the sea. Previously, Joan held the position of Vice President of the Program Management Office at Salal Credit Union, where extensive business frameworks were developed for technology and service innovations. Joan's experience also includes roles at Liberty Mutual Insurance, Fifth Third Bank, and Washington Mutual, showcasing a consistent track record of enhancing customer engagement and operational efficiencies. Educational credentials include a Master’s Degree in Business Administration from Seattle University and an MBA from Gonzaga University.