Karla Holman is a Manager of Experience Optimization at BECU, leading a team to enhance user experience across customer-facing and Online Banking platforms through A/B testing and personalized experiences. With a strong foundation in UX design, Karla has held various roles including Senior UX Designer and Senior User Interface Designer, focusing on optimizing digital experiences through research and usability testing. Prior experience includes web and UX design at Jordan Crown Web Design, full stack development at JC Auto Restoration, and systems design at Boeing, where collaboration with usability teams helped improve internal tools. Karla holds a Bachelor of Science in Computer Science from UC San Diego and a certificate in User-Centered Design from the University of Washington.
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