Yvonne D. is a seasoned consultant specializing in customer experience and marketing automation, currently serving as a Customer Experience & CRM Consultant at BEE Digital Growth AG since November 2023. Previous roles include Marketing Automation Consultant at Tecan, where Yvonne optimized email marketing processes and implemented lead nurturing models, and serving as Customer Experience & Omnichannel Manager a.i. at Roche for digital initiatives in diabetes care. Additional experience encompasses leadership in customer experience and marketing automation at several companies, such as Greenchoice and Talpa eCommerce, along with an internship focused on Corporate Social Responsibility at the Consulate General of the Netherlands in Mumbai. Yvonne holds a Master of Science in International Development Studies and multiple bachelor’s degrees in Cultural Anthropology, Development Studies, and Business Administration.
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