Francis Olaniyan

Francis Olaniyan is an experienced professional with a diverse background in customer service, operations management, and business development. Currently serving as Head of Customer Service and Retails at Garment Care LTD and Operations Manager at Beebeejump, Francis has successfully implemented cost-reducing measures, expanded revenue channels, and enhanced customer satisfaction initiatives. Previous roles include Team Lead of the Foreign Currency Unit at Bankers Warehouse PLC and Customer Care Representative at MTN Nigeria, where Francis demonstrated strong problem-solving abilities and effective communication skills. Francis holds a Bachelor's degree in Geology/Earth Science from the University of Ilorin and has furthered professional development through various certifications, including essential management skills from Lagos Business School.