Sophie Guéneau

Team Lead Customer Care at Beebs

Sophie Guéneau's work experience is as follows:

1. At Beebs, they worked as a Customer Care Manager from October 2020 to December 2022. Sophie later became a Team Lead for Customer Care starting in December 2022.

2. At Epsor, they were a Lead Generation & Marketing professional from September 2019 to September 2020.

3. Sophie worked as a Business Developer at SERAPHIN S.A. from August 2018 to December 2018. Sophie'srole involved managing a client portfolio and providing advice and sales for various insurance products.

4. At Renault Retail Group Belgium, they served as an Assistant in Digital & Operational Marketing for two months, from June 2018 to August 2018.

5. Sophie worked as a Content Marketing - SEO professional at Pretto.fr from January 2018 to June 2018.

6. At Amd performance, they held multiple roles. From December 2016 to December 2017, they served as the President of the association, managing a team of 10 people, overseeing mission execution, handling the association's budget, and ensuring legal compliance. In addition, they had a short-term role as an Associate Intern from May 2017 to July 2017. Sophie also worked as the Recruitment Manager for hosts and hostesses for the NRJ Music Awards 2015 event, conducting interviews and managing a team of 90 hosts and hostesses during the event. This role lasted from October 2016 to November 2016.

Sophie Guéneau completed their education at SKEMA Business School. From 2016 to 2020, they pursued a Master's degree (M2) in Marketing. Prior to this, from 2014 to 2016, they obtained a Licence d'economie et de gestion in ESDHEM from SKEMA Business School. Additionally, in January 2020, they obtained a certification in Agile PM from APMG International.

Links

Timeline

  • Team Lead Customer Care

    December, 2022 - present

  • Customer Care Manager

    October, 2020