Bruna Raminelli

Bruna Raminelli has a wealth of work experience, beginning in 2015 with a role as a Relações Públicas at the Ministério Público Rio Grande do Sul. In 2017, they moved to the Agência Seis as an Atendimento e Suporte ao Cliente, where they were responsible for planning, producing, and monitoring campaigns and actions for the agency's clients. Later that year, they took on a similar role as a Relações Públicas at the Defensoria Pública do Estado do Rio Grande do Sul.

In 2018, Bruna worked as a Produtor de Eventos at Yalis Inteligência em Evento, where they were responsible for event concept development, team training, budget management, and satisfaction surveys. Bruna also held a position as an Assistente de Eventos at SOGIPA.

In 2019, Bruna joined PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul as an Assistente de Relacionamento and Produtor de Eventos. In their roles, they were responsible for strengthening and expanding the university's relationship with alumni, strategic planning for events, budget management, team training and recruitment, and satisfaction surveys.

Currently, Bruna is working at Woba as an Engagement Analyst & Mãe de Pet and Analista de Suporte, and at Revisores do Bem as a Revisor.

Bruna Raminelli completed a Bachelor's degree in Relações Públicas from Pontifícia Universidade Católica do Rio Grande do Sul in 2018. Bruna then obtained a Post-Graduate degree in Gestão de Marketing Digital from UniDomBosco in 2019. Additionally, they have obtained several certifications, including Introdução ao Customer Success from RD University in 2022, Customer Success: relacionamento, fidelização e recuperação de clientes from PUC-RS in 2020, Comunicação e Relacionamento com seus Clientes from SEBRAE RS in 2020, Customer Success - Como conquistar e manter clientes from SEBRAE RS in 2020, Gestão de Marketing from SEST SENAT in 2018, Comunicação Interpessoal e Atendimento ao Cliente from SEST SENAT in 2018, Motivação nas Organizações from FGV Online in 2017, Processo de Comunicação e Comunicação Institucional from FGV Online in 2017, and Pós-Graduação em Gestão de Marketing Digital from Centro Universitário UniDomBosco in 2019.