Alexandra Gianchetta

Alexandra Gianchetta has a diverse background in customer service and administrative roles, currently serving in Customer Excellence at Beleza na Web since September 2020. Previous experience includes working as a telefonista at Honda Forte from March 2016 to October 2019, where customer inquiries were managed and directed accordingly. Prior roles encompass serving as an administrative assistant at Évora Seguros, focusing on vehicle documentation and payments, and as an assistant at Grupo SHC, where sales data organization and commission calculations were performed. Early career experience includes an apprentice role in the purchasing department, handling supplier negotiations and order management. Alexandra has pursued continuous education with a specialization in Management of Communication in Social Media and a degree in Pedagogy from Universidade Cruzeiro do Sul, along with relevant certifications in customer service and organizational leadership.