Tomasz Hamerski

Tomasz Hamerski is a seasoned professional in service management and delivery with extensive experience across multiple organizations. Currently serving as a Business Relation Manager and Service Owner at Belfius since January 2024, Tomasz effectively bridges business, IT, and infrastructure while managing the lifecycle of business services. Prior to this, a Senior Service Delivery Manager at Kyndryl was responsible for service continuity, quality delivery, and client satisfaction, as well as leading multi-location customer teams. Tomasz's previous roles at Atos Polska included significant positions in major incident management and service integration, focusing on efficiency, process improvement, and governance. Earlier career experiences at Capgemini provided a strong foundation in incident handling within the ITIL framework. Tomasz holds a degree from Uniwersytet Andrzeja Frycza Modrzewskiego w Krakowie.