Michael Rodrigues

Michael Rodrigues currently serves as the Director of AI Strategy & Operations at Bell, a role held since September 2016, where collaboration takes place with internal teams and global tech companies to develop AI products aimed at enhancing customer experiences. Prior to this position, Michael held titles including Director of Digital & Frontline Strategy & Operations, Senior Product Manager, and Product Manager, demonstrating a strong focus on customer support and sales operations across various digital channels. Additional experience includes roles as Retention Strategy Analyst, Product Analyst, and Summer Associate at both Bell and Marsh Canada Limited. Michael Rodrigues earned a Bachelor of Business Administration with Honours and Distinction from the Schulich School of Business at York University.