Rafael Amado currently serves as a Data Engineer at Bell since July 2024. Prior to this role, Rafael held several positions, including Technical Support Team Lead and Technical Support Engineer at NoviFlow Inc. from May 2021 to June 2024, where responsibilities included troubleshooting products, supporting deployments, and collaborating with development teams. Additional experience includes roles as a Laboratory Research Assistant at Synchromedia Laboratory, Telecommunications Engineer at HUGHES do Brasil, Engineer/Contract Manager at UNIVESP, Core Engineer Specialist at SKY Brasil, Senior Engineer at Claro, and Training Consultant at Techknowledge Treinamento. Rafael holds a Master of Science in Software Defined Networks from École de technologie supérieure and a Master of Science in Electrical Engineering from the Federal University of Rio de Janeiro, along with a Bachelor of Science in Electrical Engineering from Universidade Estadual Paulista Júlio de Mesquita Filho.