Sébastien Tremblay

Sébastien Tremblay is an experienced Product Owner for Microsoft 365 Support Operations at Bell since September 2018, possessing strong organizational and planning skills along with expertise in Agile frameworks. This role involves creating objectives, managing risks and dependencies, and facilitating sprint planning using Jira to enhance communication and collaboration across program streams, resulting in significant cost savings. Prior to this, Sébastien held the position of Business Analyst - Help Desk Governance, focusing on vendor management, reporting, project management, and analytics associated with help desk performance. From January 2014 to August 2018, Sébastien worked at Bell Média as a Technicien Informatique, overseeing a PC replacements program that involved re-imaging and configuring software for a large number of computers. Sébastien holds a Diplôme d'études professionnelles in Soutien Informatique from EMICA and a DES in Études Secondaires from École secondaire de la Magdeleine.