Luis Osvaldo Onell Arias

Luis Osvaldo Onell Arias currently serves as Gerente de operaciones at Belltech, overseeing the operations team for the electronic channels segment in Chile since December 2018. Prior experience includes roles at Avant Technologies as Subgerente de operaciones and Services Delivery Manager, where responsibility included management indicators analysis and action proposals for improvement. From June 2007 to June 2017, Luis held multiple positions at Diebold Nixdorf, culminating in the role of Gerente de operaciones, focusing on maintenance services for banks and ensuring service center operations. Educational qualifications include a Diploma in Customer Experience from Universidad Adolfo Ibáñez (April 2023 - December 2023), a Diplomatura in Service Management from Universidad de Chile (2016), and a degree in Electronic Engineering from INACAP (2007 - 2011).