Amy Tam

Amy Tam is a Program Manager in Community Operations at Belong, leading a team of over 50 members to enhance occupancy rates through effective customer service training and on-the-ground support in tours and in-home requests. Previous experience includes roles such as Residential Assistant Manager at Four Seasons Hotels and Resorts, where guest satisfaction and cleanliness were prioritized, and Assistant Executive Housekeeper at Hyatt Regency Seattle, focusing on clean and orderly hotel environments. Amy's career began in hospitality with positions at The Scottsdale Resort at McCormick Ranch and as a Marketing Intern at Orange Hotel Group in China. Educational credentials include a Bachelor of Arts in Business (Tourism) and a Certificate in International Business Studies from W. P. Carey School of Business at Arizona State University, along with various certificates in Chinese Language and Literature from multiple institutions.