Helen Shaw

Helen Shaw is an experienced professional in customer experience and strategic consulting, currently serving as Head of CX and Front Office Design at Belron® International since August 2021. Prior to this role, Helen was a Principal Strategy Consultant at ENGINE | Transformation from January 2019 to August 2021, and worked as a Brand and Communications Strategist at Hall & Partners in 2018. Previous positions include Senior Research Manager at Edelman Intelligence, Senior Consultant and Account Manager at ENGINE UK, and Talent Acquisition Partner at Adecco UK. Helen holds an MSc in Occupational Psychology and a BSc in Psychology, both from the University of Nottingham.