Wanapoom Yodmuang

Wanapoom Yodmuang is a skilled Business Analyst currently working at Benchachinda Group since February 2023, contributing to a large-scale logistics system management team focused on enhancing operational efficiency and customer experience. Previously, Wanapoom served as Customer Solutions Manager at OKKAMI INC, where client relationships were managed and communication with stakeholders was ensured. Experience also includes roles as Operations Supervisor at transcosmos (Thailand), leading team leaders to ensure smooth business operations, and Team Manager within the Customer Experience Group at Agoda, where leadership and talent recruitment were pivotal. Earlier career steps involved providing customer support at Agoda and serving as an International Health Insurance Consultant at Allianz Worldwide Partners. Wanapoom holds a Bachelor of Arts degree in English Language and Literature from Mahidol University, earned between 2012 and 2016.