Lindsey Norman

Lindsey Norman is a Product Support Analyst and Technical Product Specialist at Benchling since December 2022, focusing on customer support for a vertical SaaS platform in life sciences research and development. Expertise includes troubleshooting integrations, leveraging Benchling's API, and collaborating with engineering to enhance performance. Prior experience includes roles at Massachusetts General Hospital as Application Analyst II, managing critical clinical systems, and as Medical Technologist, optimizing lab workflows. Early career experience includes laboratory technology at New York Presbyterian Hospital. Educational qualifications include a Bachelor of Science in Clinical Laboratory Science from the City University of New York and ongoing Master of Science in Information Technology from Southern New Hampshire University.