Angela Hicks is an experienced mortgage professional with a comprehensive background in various roles within the industry. Currently serving as a Sr Application Help Desk Specialist at Benchmark Mortgage since June 2017, Angela has previously held positions such as Underwriter and Processing Manager at the same company. Prior experience includes working as a Sr Loan Processor at USAA, where responsibilities included managing team pipelines and mentoring processors. Angela’s career milestones also feature roles at Capital One, Nationstar Mortgage, and MetLife Home Loans, where supervisory and processing skills were developed. Angela holds a Bachelor of Science degree in Computer Information Systems from DeVry University, completed in 2003.
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