Erik Johnson

Erik Johnson is an experienced Email Marketing Specialist at Raconteur Digital since May 2017, with a concurrent role as Customer Repair Senior I at TDS Telecommunications Corp. since January 2015, managing advisor support calls and escalated trouble tickets. Previous positions include Customer Repair Advisor II, where troubleshooting of voice and data issues was performed, and Engineer I at CDW, overseeing network operations. Erik also held roles as an Information Security Administrator at QBE, Malware Defense Specialist at IBM, and Network Security Intern at Madison Metropolitan School District. Early career experience includes lifeguarding at the City of Madison Parks Department and the University of Wisconsin-Madison, as well as an English Language Instructor in South Korea. Educational credentials comprise a Bachelor of Arts in Theatre from the University of Wisconsin-Madison and an Associate of Applied Science in Network Security Specialist from Madison Area Technical College.