Jessica Zadow is an experienced professional currently serving as the Executive Assistant to the Chief Operating Officer at Bendigo and Adelaide Bank since January 2021. In this role, Jessica also functions as a Customer Relationship Manager, focusing on providing financial solutions that enhance customer loyalty and advocacy. Previous roles at Bendigo and Adelaide Bank include Customer Engagement Consultant, where Jessica facilitated seamless customer interactions. Prior to that, Jessica worked at McDonald's from April 2015 to May 2021, holding positions such as Customer Experience Manager and Shift Supervisor, emphasizing exceptional customer service and employee training. Jessica's educational background includes a Bachelor's degree in Business (Honours) and a Bachelor of Business (Advanced Leadership) from Flinders University, complemented by a secondary education from Cardijn College.
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