Josh Cowley

Josh Cowley is a skilled technology professional with extensive experience in system engineering and technical support. Currently serving as a System Engineer II at Benefit Resource, LLC since March 2022, Josh manages and monitors installed systems and infrastructure, ensuring high availability while providing advanced support. Prior roles include a PC Technician, providing on-site and remote technical support since 2007, and positions at Rochester RHIO, where Josh migrated VMs to AWS EC2 and implemented Ansible. Additional experience includes various roles at Mitel and ShoreTel, focusing on technical training and support. Josh's educational background includes a Bachelor of Applied Science in Computer Technology from Alfred State College and further studies at Monroe Community College.