Melissa M Roberts

Melissa M Roberts is a seasoned sales professional with a diverse background in customer service and sales development. Currently serving as a Senior Advocate at Bennie since December 2020, Melissa has advanced from Member Service Advocate to Sales Development Representative. Prior to Bennie, Melissa completed a fellowship at Ramped Careers, where extensive training in sales development skills was acquired. Previous role as an Account Development Representative at State Farm Insurance resulted in tripling sales, demonstrating effective cold calling and customer issue resolution. Earlier experience includes managing team dynamics as Office Manager at Dunkin's Diamonds and enhancing sales as a Jewelry Sales Associate at The J.C. Penney Co. Melissa holds a Bachelor of Science in Business Administration and Management from the University of North Carolina Wilmington and additional qualifications from the University of Central Florida and Florida SouthWestern State College.