Melissa Lyons

Melissa Lyons has a diverse work experience spanning over several industries. Melissa started their career as a Legal Secretary at Hughes Law Office, where they assisted in documentation for land transfers, mortgages, wills, and estates. Melissa then worked for CIBC in various roles, including Financial Services Assistant, Community Office Assistant, and Branch Operations Support. Melissa later joined RBC as an Account Manager, where they opened bank accounts, prepared mortgages, and assisted with personal loans. Melissa then became a Senior Account Manager at RBC, managing investment portfolios, mortgages, and loans for a client list of 200 clients. Melissa also worked at CH2M as a Project Controls Systems Support Lead/Business Process Consultant, where they implemented a new Project Controls tool and ensured adherence to workflows and procedures. Melissa then joined BEUMER Group A/S as a Site Assistant and Toyo Engineering Canada Ltd as a Management of Change Coordinator, where they coordinated change management documentation and assisted in cost impact analysis. Melissa's most recent role was at Bentley Systems, where they served as a Functional Support Lead, QA Tester, Deskside Support, and Software Trainer.

Melissa Lyons completed a Program Management Certificate in Project Management at the Southern Alberta Institute of Technology (SAIT) in 2012. In the same year, they also received Database Training in Microsoft Access at New Era. In 2000, Melissa obtained a Certificate in Mutual Funds License from the Investment Funds Institute of Canada. In 1997, they completed All Classes except Life Insurance from the Insurance Council of Saskatchewan. Melissa furthered their education by completing an IT Business Analyst Certificate at SAIT in 2016. In 2013, they also received MS Project - Level I and II training from New Era Technology.