Alanna Reese

Alanna Reese is a seasoned professional currently serving as a Senior Onboarding Manager II at BentoBox, where responsibilities include managing 50-80 Mid-Market and SMB accounts and collaborating cross-functionally to enhance customer engagement in tech onboarding. Previous roles include various positions at the University of Maryland Medical System, where Alanna supervised help desk teams and provided IT support across multiple facilities. Alanna's background also includes experience in operations coordination, catering support, event planning, and education, complemented by a Bachelor of Arts in International Studies from North Carolina State University and a Master's degree in Information Technology from the University of Maryland Global Campus, along with an additional UX design certification from CareerFoundry.