Chelsea McGrath currently serves as the Director of Customer Success Operations at BentoBox, with a career at the company spanning over seven years. Throughout this time, Chelsea has held various roles, including Senior Manager and Manager of Customer Success Operations, focusing on operational support and process improvements for the Customer Success organization. Chelsea's responsibilities include establishing efficiencies through process development, managing software systems, and cross-functional collaboration to enhance customer advocacy and support. Prior to joining BentoBox, Chelsea gained experience at Plated and NatureBox, providing customer support and engagement. Chelsea holds a Bachelor of Arts in Communication and Media Studies from the University of Rhode Island and is pursuing a Master of Business Administration from Western Governors University, alongside an Associate of Science in Baking and Pastry from Johnson & Wales University.
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