Rachelle Medina

Program Manager - CS Operations at BentoBox

Rachelle Medina is a seasoned program manager with extensive experience in customer success and operations. Currently, Rachelle serves as Program Manager and Onboarding Team Lead at BentoBox since June 2022. Prior experience includes a significant tenure at BrightEdge, where Rachelle advanced through roles from Customer Success to Team Lead for Global Partnerships, managing major clients such as IBM and Disney, and achieving remarkable client retention rates. Earlier roles include Account Manager at Cardinal Web Solutions, where Rachelle drove agency revenue, and Director of Business Development at TransPerfect, where Rachelle managed a multimillion-dollar portfolio while fostering team culture. Rachelle holds a degree from The University of Georgia.

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