Phoebe Sheppard currently serves as the Head of Property & Customer at Berkeley BTR, a position they have held since 2025. Previously, they were the Aftercare Director at Battersea Power Station from 2022 to 2023, and before that, they held several roles within the St James Group, including Customer Service Director and Head of Customer Relations for London South & Riverlight from 2018 to 2020. Their career began at Berkeley Group Holdings Plc, where they worked as a Customer Relations Manager from 2007 to 2012.
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