Carlos O.

Carlos O. has extensive experience in the insurance industry, working in various roles for companies such as Berkley Southeast Insurance Group, Access Insurance Company, and Safeco Insurance. Carlos has held positions such as Claim Support Manager, Workforce Management Analyst, Claims & Policy Services Manager, and Quality Control Analyst. Carlos O. has a background in managing claims operations, workforce management, customer service, training, and quality assurance. Carlos has a proven track record of improving employee productivity, implementing strategic plans, and ensuring high customer satisfaction through effective leadership and management.