John Ortiz

John Ortiz is an Information Security Analyst at Berkshire Bank since October 2018, with expertise in endpoint tracking and web content filtering. Previous experience includes roles as an IT Client System Analyst at Saint Francis Hospital and Medical Center, handling high-priority calls and overseeing device upgrades, and as an IT Client Support Technician at TEKsystems, providing documentation and support for technical issues. Additional positions in operations and security include an Operations Support Specialist at Corserva and various security roles, developing strong customer service skills and attention to safety. John Ortiz holds a Bachelor of Arts in Criminology from Central Connecticut State University and has pursued studies in Computer and Information Systems Security.