Joanne Burgess

JoAnne Burgess possesses extensive experience in customer service, claims processing, and finance. Currently serving as a Billing Specialist and Customer Service Representative at Berkshire Gas Company since January 2015, JoAnne also operates as a Designer for Snow Valley Lodge Gifts and Machine Embroidery and as a Photographer at JoAnne Burgess Photography. Previous roles include Claims Representative and Account Manager at Coakley Pierpan Dolan & Collins, Mortgage Processor/Closer and Collection Agent at Berkshire Bank, and Personal Lines CSR at both Colt Insurance Agency and Reynolds Barnes & Hebb Inc. Early career experiences include a position as Answering Service Supervisor at Berkshire Communicators Inc. JoAnne's educational background includes studies at Berkshire Community College, Safety Insurance Auto Insurance School, and Harleysville Insurance School, contributing to a well-rounded skill set in business, office automation, and data entry.