Jackeem Swint is an experienced IT professional currently serving as an Operations Command Center Engineer 1 at Berkshire Hathaway Homestate Companies, specializing in user account management and communication optimization. Prior roles include Desktop Support Engineer at Kaiser Permanente and DVBE Connect, where Jackeem successfully resolved IT issues on-site and managed over 500 requests using ServiceNow and Jira. Experience as a Tier 2 Systems Technician at Precision IT Consulting involved managing Exchange systems, executing company-wide migrations, and providing comprehensive IT support to various clients. Earlier career highlights include roles at Anka Behavioral Health, Fry's Electronics, and Job Corps, focusing on desktop support, troubleshooting, and system configurations. Jackeem holds multiple certifications in Computer Repair and Office Occupations, complementing a technical education background in Multimedia and Graphics Design.
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